Terms of Service

Last updated: 7/11/2026

Welcome to Crazy2Calm Canine Coaches. By accessing our website, purchasing our services, joining our memberships, or using our digital products and educational resources, you agree to the following Terms of Service. Please read them carefully.

1. Services Provided

Crazy2Calm Canine Coaches provides force-free, education-based dog training and behavior support designed to help handlers build stronger partnerships with their dogs through our TEAM Approach (Teach, Empower, Adapt, Motivate) and CAKES Framework (Compassion, Awareness, Knowledge, Empathy, Support).

Our services include, but are not limited to:

  • Online courses, classes, workshops, and educational programs

  • Service dog education and handler support resources

  • Puppy, adolescent, and task-training resources

  • Membership-based content, communities, and coaching support

  • Digital guides, worksheets, training plans, and educational downloads

  • Email education and communication support

  • Group coaching sessions, Q&A opportunities, and training discussions

Our programs are designed to provide education, guidance, and support for dog owners and service dog handlers. We do not guarantee specific training outcomes, certifications, public access approval, or service dog readiness, as every dog, handler, environment, and situation is unique.

2. Educational Nature of Content

All content provided by Crazy2Calm Canine Coaches is intended for educational purposes only.

Dog behavior and training outcomes are influenced by many factors, including but not limited to genetics, health, environment, learning history, reinforcement history, stress levels, and handler consistency.

By participating in our programs, you understand and agree that:

  • You are responsible for your dog’s safety, health, well-being, and training decisions.

  • Training recommendations should be adapted to meet the individual needs of your dog and situation.

  • You should consult with a veterinarian, veterinary behaviorist, or qualified professional when medical concerns or complex behavior issues fall outside the scope of our educational services.

  • Crazy2Calm Canine Coaches is not responsible for injuries, damages, setbacks, or outcomes resulting from the application of training information provided through our programs or resources.

3. Training Philosophy & Expectations

Crazy2Calm Canine Coaches supports compassionate, evidence-informed, force-free training methods.

Our programs focus on:

  • Building communication and trust between dogs and handlers

  • Understanding canine behavior and emotions

  • Developing reliable skills through reinforcement-based training

  • Supporting handlers through challenges and adapting training plans as needed

We do not promote training methods that rely on fear, pain, intimidation, or tools designed to cause discomfort.

Successful training requires active participation, consistency, patience, and a willingness to adapt. Progress will vary based on each individual dog and handler team.

4. No Guarantees

While we strive to provide high-quality education, guidance, and support, Crazy2Calm Canine Coaches does not guarantee specific results, including but not limited to:

  • Specific behavior changes

  • Successful completion of service dog tasks

  • Public access readiness

  • Certification or approval by outside organizations

  • Timeline expectations for training progress

Every dog learns differently, and training progress depends on many factors, including practice, consistency, environment, and the individual needs of the team.

5. Use of Website Platforms & Third-Party Services

Crazy2Calm Canine Coaches may use third-party platforms to provide digital products, memberships, communication, and payment processing.

These platforms may include, but are not limited to:

  • Website hosting providers

  • Membership platforms

  • Payment processors such as Stripe or PayPal

  • Video hosting and communication platforms

By purchasing or accessing our content, you may also be subject to the Terms of Service and Privacy Policies of these third-party providers.

These platforms may collect and process information necessary to:

  • Deliver purchased content

  • Process payments

  • Manage accounts

  • Provide communications and customer support

Crazy2Calm Canine Coaches does not control third-party systems and is not responsible for technical interruptions, outages, or issues outside of our reasonable control.

6. Payments & Billing

Payments for Crazy2Calm Canine Coaches products, memberships, and services are processed securely through third-party payment providers.

By purchasing our services, you agree to:

  • Provide accurate and current billing information

  • Pay all fees associated with your selected program or membership

  • Maintain responsibility for your account access and payment information

Crazy2Calm Canine Coaches does not store or have access to your complete payment information.

7. Memberships, Cancellations & Refunds

Refund and cancellation policies are outlined on individual product, program, and membership sales pages.

Unless otherwise stated:

  • Digital products, downloads, and educational materials are non-refundable once access has been provided.

  • Memberships may be canceled at any time according to the cancellation process provided.

  • Previous payments, completed billing cycles, or unused membership time are not refundable.

  • Access to membership content and communities may end after cancellation or expiration of membership.

Please review the specific terms provided at the time of purchase before enrolling.

8. Personal Responsibility & Community Participation

Crazy2Calm Canine Coaches communities are designed to provide education, encouragement, and support.

Members agree to:

  • Treat coaches and other members with kindness and respect

  • Maintain confidentiality regarding personal information shared by others

  • Avoid sharing, copying, distributing, or reselling membership materials without permission

  • Use educational resources responsibly and in the best interest of their dog

Crazy2Calm Canine Coaches reserves the right to remove access to programs or communities if participation violates these expectations.

9. Intellectual Property

All content created by Crazy2Calm Canine Coaches, including but not limited to videos, written materials, worksheets, training plans, frameworks, graphics, and educational resources, is protected intellectual property.

Materials are provided for personal educational use only and may not be reproduced, distributed, modified, or sold without written permission.

10. Agreement to Terms

By accessing Crazy2Calm Canine Coaches resources, purchasing services, or participating in our programs, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Thank you for being part of a community committed to building stronger teams through compassion, understanding, and connection.